Privacy Policy

Information We Collect

We collect information that is necessary to provide you with a secure and personalised gaming experience. This includes details you share when creating an account, such as your full name, date of birth, email address, postal address, and telephone number. When making deposits or withdrawals, we also gather payment information including card details or other chosen payment method data.

In addition to information you actively provide, our systems automatically collect technical data each time you visit the site. This may include your IP address, login information, browser type and version, device operating system, time zone settings, and pages visited while on our platform. We do this to understand how our services are used and to maintain smooth operation.

How We Use Your Information

All personal data is used only for legitimate purposes connected to the services we offer. This includes verifying your identity, processing deposits and withdrawals, managing your gaming account, providing customer support, and ensuring compliance with legal and regulatory obligations. We may also use the information to improve our website, prevent fraud, and deliver personalised offers that match your interests where you have consented to receive marketing communications.

We will never use your data in ways that are incompatible with the reasons it was originally collected. Any marketing messages we send will always include a clear option to unsubscribe at any time.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with carefully selected partners who help us deliver our services. These include payment processors, identity verification agencies, customer support providers, and professional advisers who are all bound by strict confidentiality obligations.

Disclosure may also occur where required by law, for example to regulatory authorities such as the UK Gambling Commission, or to protect the rights, property, or safety of Yummy Wins Casino, our players, or others. In the event of a business transfer or merger, your data may be passed to the new operators under the same standards of protection outlined in this policy.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and enhance your overall experience. These may include essential cookies required for the site to function, analytical cookies that help us understand visitor numbers and behaviour, and functional cookies that remember your login details or language preferences.

You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality of some features on the site. We regularly review the cookies we use to ensure they remain necessary and proportionate.

Data Security

We maintain appropriate technical and organisational safeguards to protect your personal data against unauthorised access, accidental loss, misuse, or alteration. Access to your information is restricted to employees and contractors who have a legitimate business need to access it. All sensitive data transmitted between your browser and our systems is encrypted using industry-standard secure socket layer technology.

While we take every reasonable precaution, no method of transmission over the internet or electronic storage can be guaranteed as completely secure. We continuously review our security measures to adapt to new threats and technological developments.

Your Rights and Choices

You have several important rights regarding your personal data. These include the right to request access to the information we hold about you, to have any inaccurate data corrected, and to request deletion of your data in certain circumstances. You may also object to processing based on legitimate interests or withdraw any consent previously given.

To exercise any of these rights, please contact our customer support team. We will respond to all valid requests within the timeframes required by law and without undue delay. Please note that we may need to verify your identity before processing certain requests.

International Data Transfers

Some of our service providers are located outside the UK and the European Economic Area. When personal data is transferred to countries that do not offer the same level of protection as UK law, we ensure suitable safeguards are in place through approved transfer mechanisms and contractual protections.

Retention of Data

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Different retention periods apply depending on the type of data and the reason it is needed. Once it is no longer required, we securely delete or anonymise it.

Changes to This Privacy Policy

We may revise this policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with the revised effective date. We encourage you to check back periodically to stay informed about how we protect your information. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact our support team through the live chat facility on our website or by emailing our privacy team at the address provided in your account dashboard.